There are four mattress stores at one intersection and none of them has a customer in it.

You have driven past this. Everyone has. It is the single most common "how is that a business" observation in America, and it usually comes with a conspiracy theory attached.

Money laundering, people say. It has to be.

It is not. The truth is stranger and considerably more instructive.

The empty store is not a symptom of failure. For this specific product, in this specific category, an empty store can be an extremely good business.

Fun Jumping GIF by Mattress Firm

Gif by MattressFirm on Giphy

Because a mattress store is not trying to have customers in it. It is trying to have four customers a day who each spend $1,400 at a margin that would make a grocery chain weep.

Compare that to a coffee shop that needs four hundred transactions a day at $5 to survive.

Same street. Same rent. Completely different arithmetic.

And once you see the arithmetic, the four stores at one intersection stop looking absurd and start looking inevitable.

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